This Privacy Policy (the "Privacy Policy") applies to our website at joingenerous.com (the "Website" or "Site") operated by Civotek Corp. ("Generous," "we," "our", or "us"), as well as to the services and information available on the Website (collectively, the "Services"). This Privacy Policy describes how we collect, use, and disclose information, governs how we treat this information, and lets you know your associated rights.
Our Website contains links to other websites for your convenience and reference, including those owned and operated by our service providers, as further explained in Sections 3.6 (Information Provided to Third Parties) and 5.1 (Our Service Providers). We are not responsible for the privacy practices or the content of such third party websites.
Our Privacy Policy applies to any visitor to the Website (collectively, "you"). You indicate your consent to this Privacy Policy in different ways. Please read this Privacy Policy carefully; once you consent to this Privacy Policy and its terms, it creates legal obligations on you and on us.
We have structured our Website so that you are able to come to our Website and review selected information about our Services without providing us with any Personal Information. By accessing and using our Website or Services as a visitor, you are acknowledging that you have read and understood this Privacy Policy and agree to be legally bound by it.
To participate in the Services as a Registered User (as defined in our Terms), you must: (i) complete the registration process at our Website; (ii) be age eighteen (18) or older; and (iii) indicate your consent to this Privacy Policy in the manner we specify during the registration process.
If you are agreeing to our Privacy Policy on behalf of a company or other legal entity ("Your Organization"), then (i) you represent and warrant that you have authority to act on behalf of, and to bind, Your Organization, and (ii) for all purposes in this Privacy Policy, the term "you" means Your Organization on whose behalf you are acting.
You have the right to withdraw your consent at any time, in accordance with Section 10 (Your Right to Opt-Out; Object to Processing; Deleting Information).
To provide our Services, and to otherwise conduct our business via the Website, we rely on information provided by, and collected from, our users. This information consists of the following:
We collect certain information that identifies or relates to an identified or identifiable individual (collectively, "Personal Information"). The Personal Information we collect may include the following categories of information relating to you or to others:
First and last name;
Payment information, including credit card information;
Name of company or organization;
Phone number;
Mailing address; and
Email address.
We also collect technical and device-related information that is not typically considered Personal Information, and instead identifies, or may reasonably be used to identify, a particular user device (collectively, "Non-Personal Information"). Non-Personal Information is typically collected automatically by technical means and, subject to Section 2.4 (Treatment of Combined Information), for purposes of our Website and Services, consists of the following:
Device identifiers, such as cookies;
Device information, such as hardware and software settings;
IP addresses and log information, such as your device's name, the type and version of your web browser, and referrer addresses that can function to identify a user device; and
Tracking information that we, or a third party, may collect.
To the extent that statutes, regulations, and any other laws that apply to the Website or the Services (collectively, “Applicable Law”) establish that Non-Personal Information constitutes Personal Information, and such Applicable Law applies to information we collect from you, we will treat the relevant Non-Personal Information as Personal Information.
Our Website also collects, processes, and/or uses information that does not identify you or your devices, including Personal Information that has been made anonymous by: (i) removing identifying fields and aggregating the information with other information so that individual subjects of the information cannot be re-identified, or (ii) anonymizing the information with techniques that remove or modify the identifying data so as to prevent re-identification of the anonymized information (collectively, "Anonymous Information"). Information that meet these criteria might include, for example, demographic information, statistical information (e.g. page views and hit counts), and general tracking information.
If we combine Non-Personal Information or Anonymous Information with Personal Information, we treat the resulting combination as Personal Information. We may, for example, combine Personal Information that you provide to us with other data for purposes of responding to your inquiries, and for other purposes specified in this Privacy Policy. If information we combine in this manner includes your Personal Information, we will treat the combined information as your Personal Information for all purposes under this Privacy Policy.
We collect the above information through the following means and technologies:
When you register an account with us, you will need to provide us with certain information, including Personal Information. We will use this information to set up your account and to manage other functionalities relating to your account.
When you make donations or perform other transactions on our Website, we will require you to use the payment method we have implemented on our Website. The payment information we will collect during this process will include your credit card number, the expiration date of your credit card, transaction amount, date of transaction, and payment method. We may also collect certain Personal Information from you, such as your name, billing address, and, if applicable, shipping address. Please note that different payment methods may require us to collect different categories of information. Depending on the payment method we have chosen to implement on our Website, we may collect your transaction information (i) directly from you for transfer to our payment processor, or (ii) through the third party payment processor(s) that we have authorized to collect such information from you on our behalf. For more information on our privacy practices with respect to our service providers, please refer to Section 5.1 (Our Service Providers).
We may give you the ability through the Website to engage with us and others in public exchanges, and these may include opportunities for you to provide feedback, comments, and other input (collectively, "User-Generated Content"). Please understand that, if you include Personal Information in User-Generated Content, others will be able to read, collect, re-publish, and otherwise freely use the information. We are not responsible for Personal Information you decide to include in User-Generated Content, and we will not take down, remove, or edit User-Generated Content, except as required by Applicable Law. If you include in your User-Generated Content any Personal Information relating to others, you represent that you have full permission and authority to do so.
You can contact us with questions or comments using the contact forms available on our Website or using the information provided in Section 16 (Contact Us). In order to communicate with us, you must provide certain Personal Information.
We may allow you to submit information associated with a potential application for employment with us, and this information may include Personal Information. In each instance, we collect the information you submit to us for various purposes, including to respond to your inquiries or to consider your candidacy for our employment opportunities. Regardless of the method you choose to submit your employment application to us – for example, if you send us an employment application by email – we will treat the Personal Information you provide to us in such application as if you provided such Personal Information to us via our Site.
As explained further in Section 5.1 (Our Service Providers), we may engage third parties to perform certain services for us or on our behalf. The forms on our Website may be managed by such third parties, and we may obtain from the applicable service provider your information that you provide using such forms.
We may offer newsletters and other content that we believe may be of interest to you. We will use your Personal Information to provide you with this content. You can opt-out of receiving this content, by following the instructions set out in Section 10 (Your Right to Opt-Out; Object to Processing; Deleting Information).
Our Website may allow you to participate in surveys and questionnaires, which we may post on the Website from time to time. You are free to choose whether you participate in a survey or questionnaire. We may ask that, in addition to providing your responses, you also provide Personal Information. In these instances, we use any information that you provide to us for the purposes for which you submit the information. Survey and questionnaire information may be used for the purposes of monitoring or improving the use and appeal of our Website or for other business purposes.
To determine whether your device is supported by our Website and Services, we may collect certain information about your device and network, including your IP address, your operating system and browser, your device model, information about your use of the Website or Services, as well as the presence of any software that our Website or Services may require to operate with your device, or other third party software or mobile apps on your device. We automatically receive and record this information in log files, and this is generally Non-Personal Information.
A cookie is a small amount of data that is sent to your browser from a website's computers and stored on your computer's hard drive.Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a website upon a future visit.We may include cookies on our Website and use them to recognize you when you return to our Website.You may choose not to accept cookies; however, you may need to enable cookies if you wish to access certain personalized features of our Services.
The Website may use certain data collection technologies that rely on: (i) beacons; (ii) pixel tags and object hyperlinking tags; and (iii) other means to link an object to an Internet address, a remote software application, a remote database, or other remote means of receiving or processing information. We may use these technologies to tell us what parts of our Website have been visited or to measure the effectiveness of searches that users perform on our Website. These technologies also enable us to send email messages in a format users can efficiently read, to learn whether these email messages have been opened, and to help ensure, for example, that our messages are of interest to our users. These technologies provide us with Anonymous Information, Non-Personal Information and, in certain instances, Personal Information.
We may send email messages or display links that use a "click-through URL" linked to our Website or to another resource.When you click one of these URLs, you pass through our web server before arriving at the destination website page or other resource.Click - throughs may use and collect Anonymous Information and Non - Personal Information.We may track this click - through data to help determine interest in particular topics and measure the effectiveness of our user communications.
We use the information we collect or process, including Anonymous Information, Non-Personal Information, and Personal Information, as permitted under Applicable Law, including where the use is based on: (i) the consent you provide to us at the point of collection; (ii) performance of our agreement to provide you with the Services; (iii) compliance with our legal obligations; and/or (iv) our Legitimate Interests, as well as a third party's Legitimate Interests. More specifically, we use the information we collect for some or all of the following:
Our Uses of the Information | Bases for Our Use |
---|---|
To provide you with the Services you request and, specifically, to allow us to send you email with information. | • Performance and management of our agreement with you |
To conduct fraud monitoring, prevention, and detection activities | • Our Legitimate Interests |
To respond to your inquiries, comments, or complaints that you provide to us via the Website | • Performance and management of our agreement with you • Our Legitimate Interests |
To proces donation payments and other transactions you make with respect to Generous, our Website, and/or Services | • Performance and management of our agreement with you • Our Legitimate Interests |
To consider your submittals and other expressions of interest in connection with our career opportunities | • Our Legitimate Interests |
To customize your visit to and use of the Website and Services | • Our Legitimate Interests |
To allow you to submit User-Generated Content | • Performance and management of our agreement with you • Your consent |
To determine which content or information (including, if applicable, our newsletter) might interest you and, upon making this determination, to provide you with the associated information | • Your consent • Our Legitimate Interests |
To track access to and use of our Website and Services, and conduct data and other analyses, including anonymization and aggregation of Personal Information | • Our Legitimate Interests |
To perform internal administration, auditing, operation, and troubleshooting for our Website and Services | • Our Legitimate Interests |
To engage in the activities specified in Section 5 (How We Share This Information) | • Our Legitimate Interests • Compliance with our legal obligations • Performance and management of our agreement with you |
To evaluate and improve our Website, Services, and our communications, and to develop and test new services and content | • Our Legitimate Interests |
To comply with Applicable Law | • Compliance with our legal obligations |
Note that when determining the bases for our use of your information, we rely on what we consider to be the most appropriate basis, even if there are multiple bases available in connection with our use.Furthermore, our "Legitimate Interests" mean that there is a good reason for processing your Personal Information, and that the processing is carried out in a way that minimizes impacts(if any) on your privacy rights and interests. "Legitimate interests" also refer to our use of information in ways that you would reasonably expect, based on your relationship to us.For example, there is a Legitimate Interest in collecting and processing your Personal Information: (i) to safeguard our Website, Services, networks, content, and related information and resources; (ii) to administer and generally conduct our business; and(iii) to prevent fraud.
We value your privacy, and we share the information we collect only in the manner set out below.
We engage third parties to perform functions on our behalf, such as maintaining the Website, processing payments, collecting information (including information related to enrollment applications), responding to and sending email or other messages, and other functions useful to us. In this capacity, we may provide service providers with Personal Information, Non-Personal Information, and Anonymous Information (as applicable). The following are examples:
We require our service providers to contractually commit to protect the privacy and security of the Personal Information they process on our behalf.
We may disclose your Personal Information and Non-Personal Information to third parties, including law enforcement agencies, attorneys, and private investigators, where it is necessary, or where we have a good faith belief that it is necessary:
While you are not able to opt out of this use of information, we will take reasonable steps to limit such use, and disclose only the information we reasonably believe is necessary for the above purposes. If we receive legal process calling for the disclosure of your Personal Information, then we will attempt to notify you within a reasonable amount of time, unless such notification is not permitted.
We shall be entitled to transfer information that we collect (including Personal Information) to a third party in connection with a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition (including a disposition in connection with a bankruptcy or similar proceedings) of all or substantially all assets or stock of the business unit or division responsible for the information under this Privacy Policy; provided, however, that the acquiring third party has agreed to safeguard your Personal Information with protections that are compatible with those set out in this Privacy Policy.
We may choose to rely on and share the information we collect with our affiliates. By "affiliate" we mean an entity that is closely related to us, such as an entity that controls, is controlled by, or is under common control with, Civotek Corp. Our affiliates will be bound by the terms of this Privacy Policy.
We recognize the sensitivity of our users' Personal Information and we have put in place security systems designed to prevent unauthorized access to, or disclosure of, this information. Our security systems include physical, technical, and administrative information security controls, and we take commercially reasonable steps to secure and safeguard such Personal Information in accordance with Applicable Law.
We retain Personal Information for the period of time necessary to fulfill the purposes for which we obtained the Personal Information and consistent with Applicable Law. We use the following criteria to set our retention periods: (i) the duration of our relationship with you; (ii) the existence of a legal obligation as to the retention period; and (iii) the advisability of retaining the information in light of our legal position (for example, in light of applicable statutes of limitations, litigation, or regulatory investigations).
We take reasonable steps (i) to maintain the accuracy of the Personal Information we process, and (ii) to limit the Personal Information that we process to that which is reasonably necessary for the purposes for which we obtained the information.
If you would like to review, correct, or update the Personal Information that you have provided to us, or if you would like to request an electronic copy of this Personal Information for purposes of transmitting it to another company (to the extent Applicable Law provides you with this right to data portability), then you may make such requests by us as provided in Section 16 (Contact Us).
If you no longer wish to receive email messages from us, then you can opt out of this Service by either (i) following the "unsubscribe" instructions located near the bottom of each email message, or (ii) contacting us as provided in Section 16 (Contact Us).
If you request, we will take reasonable steps to remove your Personal Information and Non-Personal Information from our databases, within the time frames (if any) set out in Applicable Law. Please understand, however, that if you request the deletion of your information, you will no longer be able to receive certain Services. In addition, it may be impractical (or essentially impossible) to remove the requested information completely, due to requirements promulgated by Applicable Law, and/or data backups, and records of deletions. As such, certain Personal Information and Non-Personal Information may remain in our databases following the deletion of your account; we will continue to treat the remaining information (if any) in accordance with this Privacy Policy and Applicable Law.
If you object to our processing of your Personal Information, and a request for us to delete this information is not, in your view, sufficient, please contact us as provided in Section 16 (Contact Us).
We will not delete Anonymous Information from our database, and nothing in this Privacy Policy restricts our use of Anonymous Information.
Under U.S. Federal Law (as reflected in the Children's Online Privacy Protection Act), WE DO NOT COLLECT OR STORE ANY PERSONAL INFORMATION FROM INDIVIDUALS THAT WE KNOW ARE UNDER THE AGE OF 13. If you wish further information concerning privacy policies in general, and concerning online social networking and safety, you should visit the following website: http://www.ftc.gov/privacy/index.html.
The following provisions of this Section 12 (Notice of Privacy Rights to California Residents) applies if you are a California resident.
California law requires certain businesses to respond to requests from California users who ask about business practices related to disclosing Personal Information to third parties for direct marketing purposes. The California "Shine the Light" law further requires us to allow California residents to opt out of certain disclosures of Personal Information to third parties for their direct marketing purposes.
The California Consumer Privacy Act (the "CCPA") provides various rights to individuals and households with respect to the collection and use of Personal Information that we have collected about you. Among other rights under the CCPA, you have the right to request that we (i) disclose to you any Personal Information that we have about you (including Personal Information about you that is sold), and (ii) subject to certain exceptions, delete Personal Information that we have about you. Moreover, it is unlawful for us to discriminate against you because you exercised any of your rights under the CCPA.
If you are a California resident and the CCPA applies to you, then you can submit to us a "verifiable consumer request" requesting that we disclose to you the Personal Information that we have about you and/or that we delete such Personal Information. If you submit a verifiable consumer request that complies with the CCPA, then we will, at our sole cost and within 45 days of a receipt of a compliance verifiable consumer request (which we may extend for an additional 45 days), either (depending on the nature of the request):
Note that, under the CCPA, you may submit a verifiable consumer request for information disclosures no more than twice in any 12-month period, and our disclosure shall only cover the 12-month period preceding our receipt of a compliant verifiable consumer request. Your right to request that we delete your Personal Information is not subject to either of the two preceding limitations.
Finally, for purposes of complying with the CCPA, and with respect to California residents, the term "Personal Information" as used in this Privacy Policy includes information about the applicable California resident and her or his household.
You may submit a verifiable consumer request to us through the following method:
We will update our Privacy Policy regularly as required under Applicable Law. We do not sell your Personal Information. We may, however disclose your Personal Information for our business purposes in accordance with this Privacy Policy. If you would like to learn about the categories of Personal Information that we collect or disclose about you, please refer to the following Sections of our Privacy Policy: (i) Section 2 (The Information We Collect); (ii) Section 3 (How We Collect this Information); (iii) Section 4 (How We Use this Information); and (iv) Section Error! Reference source not found. (How We Share this Information).
Our Website does not change its behavior when receiving "Do Not Track" signals from browser software.
We want your feedback. If you have a suggestions on how we can improve or complaints you would like us to address, please contact us at the address set out in Section 16 (Contact Us). If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. Other states may provide similar avenues for lodging complaints. Please check with your state's consumer protection authority.
From time to time, we may change this Privacy Policy for our business purposes and to comply with changes in Applicable Law. If we make any substantive or material changes, then we will communicate these changes to you by posting the updated Privacy Policy on the Website and/or notifying you of the change via the Website, email, or other methods. Your continued use of the Website following such notice constitutes your agreement to follow and be bound by the updated Privacy Policy.
If you have any questions about this Privacy Policy, our Website, or Services, please contact us using the information below:
Ross Buntrock, 3102 West End Avenue, Suite 1150, Nashville, TN 37203,
The effective date of this Privacy Policy is December 1, 2019.
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